Tour Facilities

We would love to meet you and introduce you to the services we provide!  A great way to see what we do every day is to come down for a tour.  We offer tours of our facilities to individuals or groups during regular business hours and weekends by appointment.  Tours take approximately one hour but can be adjusted according to your availability.   To schedule a tour today please complete the form below.

Community Events and Presentations

Part of our mission is to educate and equip the people of Shasta County about homelessness and how to effectively minister to needy people.  We are available for community events and to speak to civic groups, schools, or other organizations as requested.  Speakers are also available on the topic of drug and alcohol addiction prevention.  This has been a tremendous success in many local schools.  To book a speaker, please contact 530-242-5920.


Information on Homelessness

Homelessness in Shasta County

Shasta County is experiencing an increasing rate of people facing homelessness.  Currently, there are 3,000 homeless men, women, and children in Shasta County and nearly 40,000 of our residents face food insecurity.  The Mission is here to provide emergency services (link to services page) and opportunities for our guests to overcome the cycle of homelessness.

Who are the homeless?

Many people have ideas of who our homeless neighbors are…have you thought most homeless people are middle-aged men, or dangerous, or ? What about homeless people who are just too lazy to get a job or unmotivated? The homeless are often people who have had financial difficulties, have become divorced or been evicted for reasons that may or may not be their fault. A lay-off or down-sized job market may have left them needing to move to find work or they have been victimized by unfortunate circumstances beyond their control. Homelessness can be just a paycheck away for many families who live in poverty. ANYONE can become homeless.

In truth, the population for homeless women and children has grown exponentially nationwide and locally.  Our ability to provide shelter and food, job training, as well as recovery programs based on biblical truths helps rebuild the person, their families, and our community.

What causes homelessness?

Just as the face of homelessness is unique to each person, the cause of their situation varies too.  Job loss, domestic violence, addiction, mental illness, and family division are all primary causes of homelessness.

Where can I learn more?

Tour the Mission – End Homelessness – Homelessness

National Coalition for the Homeless

National Alliance to End Homelessness

Homelessness Resource Center

211 Info

How can I help?

Many people ask us what is the best way to help.  Educating yourself is a great start!  There are many ways to help locally.  Please visit our Get Involved (link to page) for more information.

Frequently Asked Questions:

Q: When is check in time for overnight shelter guests?

A: First time shelter guests can come 24 hours a day.  However, once established guests that are staying with us for the night are required to check in by 6:30. 

Q: Do guests have to leave during the day?

A: Our guests are required to be off site during the day with the following exceptions: inclement weather which is defined as raining, above 90’ or below 40’.  They also can remain onsite if they  require medical attention or volunteer during the day.

Q: What hours are services available?

A: Meal times every day—6:45, 12:00 (1:00 on Sunday), and 5:15

Chapel—6:15 every day

Chiropractic Services—Tuesdays 12-1; Thursdays 1-2

Resource Center—Monday-Friday 7:30-4:30

Dental Clinic—Wednesdays 5:30-8:00

Medical Clinic—Monday-Friday 8-5; TB tests on Tuesdays

Clothing/Distribution Center—Monday-Wednesday & Friday 8-4:30

Q: How does someone apply to the Drug & Alcohol Recovery Program?

A: Applications for the New Life Recovery Program are available online at or by calling 242-5920.   Applications are reviewed and applicants are interviewed and evaluated for program.  Participants are not required to have a faith based background.  Currently, the programs allow for 40 men and 17 women.

Q: What services are available to assist the community with the issues of homelessness, poverty, and addiction?

A: In addition to our onsite services, we offer facility tours, resources including brochures and meal ticket cards, referrals to other local agencies, presenters available to speak to your local church, business, or community group, and a 24 hour phone line to call with questions 530-241-5754.

Q: Do you have to be homeless to use the services at the Mission?

A: We have many community members that utilize the services at the Mission including our distribution center, medical services, and food services that do not stay with us at night.  The Mission offers these services as a preventative measure to help keep people in their homes longer.

Q: What services are available to someone in need?

A: The Mission has a variety of services available on site including: food, shelter, clothing, medical, chiropractic, and dental care, storage, recovery programs, work search, money savings program, job training center, holiday food assistance, laundry services, showers, as well as referrals to other agencies in the community.

Q: Are animals or service dogs permitted at the Mission?

A; Just like any other business, service animals are permitted anywhere their person is allowed.  The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. A service animal is not a pet. Other animals are not permitted inside the buildings at the Mission.  For someone to register the dog as a Service Animal or Emotional Support Animal they can visit:

Q: Does the Mission accept funding for AB109 or give special priority for these individuals?

A: NO! The Mission does not accept any government funding nor reserve special beds for any segment of population.

AB109 is an early release initiative for qualifying inmates from prison. The individual is required to return to their last community of residence prior to their incarceration. 

Q: Does the presence and activities of the Mission encourage or cause the increase of transient homeless?

A: NO. The annual homeless survey shows that the majority of those who are homeless in our community are from our community. The Mission is actually deterring homelessness through active restorative programs for individuals to break the cycle of homelessness. Every year, the Mission successfully is able to assist many people in obtaining permanent housing and jobs.

Q: Does the Mission hand out sleeping bags, tents and blankets to encampment homeless population?

A: NO. The Mission does not hand out any blankets, tents, or sleeping bags. We gratefully accept donations of sheets, blankets, towels, and more to utilize nightly for our shelter guests.  Last year we provided nearly 75,000 nights of shelter.

Q: Is the Mission Safe?

A: The Mission runs screenings for sex offenders to ensure safety of the children. Negative incidents in relation to guest population is relatively low. On a daily basis the Mission only encounters a few incidents and some of those are medically based.

Q: How long can someone stay at the Mission?

A: The Mission has a 30 day in, 30 day out policy.  This means that guests that are not enrolled in one of our programs can stay up to 30 days in shelter at a time.  They are then required to find shelter elsewhere for 30 days.  However, we offer many programs that do allow guests to stay here for longer periods.  Our goal is to see our guests break the cycle of homelessness so as long as we see they are being proactive in breaking the cycle they are able to stay.  Guests must enroll in one of the applicable programs within 5 days of entering the shelter.  These programs include:  Money Savings—this is designed for those who are employed and are required to save a certain percentage of their income; Work Search—designed for guests that are seeking employment; Pass Through—designed for guests with mental illness.

Q: Are there any exclusions to someone staying at the Mission?

A: The only exceptions we have are for minors without a parent or guardian and registered sex offenders.   However, for the safety and consideration of other guests and staff, guests may be asked to leave if they exhibit inappropriate behavior.

Q: Does the Mission discriminate based on religion?

A: While we are a faith based organization, our services are available to anyone in need regardless of their religious affiliation.

Q: How do you handle medications?

A: All guests are required to turn in their medications when they arrive.  There are many reasons for this including prevention of theft and improper consumption.  However, we offer several times throughout the day when guests can access their medications. 

 Who can we contact if we have someone in need?

The Mission has someone available 24 hours a day, 365 days a year. 

You can contact 530-242-5920 during business hours or 530-241-5754 24 hours a day.