Here at the Good News Rescue Mission, the privacy and security of our donors is our highest priority. We strive to ensure that our donation processes are easy to use and secure. When you give to the Good News Rescue Mission, it’s likely that you’ll voluntarily share certain personally identifying information and possibly credit card or bank information with us.
We will never sell, rent, or exchange your personally identifying information to any third parties.
INFORMATION WE COLLECT
PERSONALLY IDENTIFYING INFORMATION
NAME, ADDRESSES, EMAILS, AND PHONE NUMBERS
During your interactions with us in person or online, you may decide to knowingly give us personally identifying information such as name, email addresses, street addresses, and phone numbers. We collect this information to better serve you through answering questions, responding to your requests, receiving donations, maintaining records of giving history, contacting you about future programs, events and services in which you may be interested, maintaining online accounts, and for tax purposes.
We do not sell, rent, or exchange your personally identifying information to any third parties.
CREDIT CARD AND BANK INFORMATION
When you give to the Mission, you may voluntarily give us bank or credit card information in order to process your transaction. The safety and security of your banking and/or credit card information is our top priority. We work with trusted third-party payment processors who conform to the Payment Card Industry Data Security Standards (PCI) for receiving and processing your financial transactions. Along with these companies, we conform to all applicable State and Federal laws and regulations required to receive and process information regarding your donations. The companies we work with to process credit card transactions have passed a Level 1 PCI DSS audit. Their compliance can be verified by Visa.
COMMUNICATION PREFERENCES AND ACCESS TO YOUR INFORMATION
When you voluntarily give us personally identifying contact information such as an email address, street address or phone number, we may choose to send you information about Mission events and services and opportunities to volunteer or donate. However, you are responsible to communicate your preferences to us.
You cannot remove yourself from our database, but you can prevent unwanted communication. You may also update your contact information such as email or street address at any time by calling us at 530-242-5920.
CHILDREN UNDER 13
We encourage parents and guardians to spend time online with their children and to use our site to help children learn about homelessness in our community. Parents should consider using parental control tools available from online services and software manufacturers to help supervise their children’s online activities. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission.
Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will never knowingly request personally identifying information including name, email, mailing address, and phone number from anyone under the age of 13 without requesting parental or legal guardian consent in compliance with COPPA. No information should be submitted to our website by visitors under the age of 13 without the consent of a parent or legal guardian. If you are concerned that your child’s information may have been submitted to us unknowingly, please contact us and let us know.
INFORMATION WE SHARE
THIRD PARTY DONOR DATA MANAGEMENT
In order to best serve you, we work with a trusted third party company and use their software to track, manage and update your personally identifying information, communication and donation history, mailing and communication preferences. . This company keeps a secure copy of our database to help us best respond to your requests, manage the processing of your donation and continue to improve your experience with the Mission.
THIRD PARTY PAYMENT PROCESSING
We use a third party payment processor to process financial donations to the Mission. When you make donations to the Good News Rescue Mission, we may transfer certain information (including personally identifying information) to these payment processors for the sole purpose of facilitating the financial transaction, such as your name, address, and credit card and/or bank information. The companies we work with to process credit card transactions have passed a Level 1 PCI DSS audit. Their compliance can be verified by Visa.
MARKETING AND MAILINGS
We also may share your personally identifying information including name, address, phone number, email, or donation history with trusted third party companies for the sole purpose of creating mailings and marketing material such as receipts, reminder letters and other special updates from the Mission.
If at any time you decide you want to change the types of mailings we send to you, you can adjust your mail preferences. Simply contact us to let us know the kinds of information you would like to receive.
How we protect your information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Credit card information is never stored on our web server or database.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This policy was last modified on September 27, 2016
WARRANTIES AND LIABILITIES
We strive to keep all the information available on our website as up-to-date as possible; however, there may occasionally be delays, omissions or inaccuracies as we work to keep content updated. We do not warrant the accuracy or completeness of the information available through this website, nor do we guarantee that this website will be error-free or continuously available at all times.